Privacy Policy for Shmira Public Safety

Last Updated: April 2026

Shmira Public Safety ("we", "our", or "us") operates the Shmira mobile application and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email, and account details.
• Location Data: Real-time and background location.
• Device Information: IP address, device type, OS version.
• Usage Data: App interactions and activity logs.
• Communications: Messages, incident reports, and uploaded media.

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2. Background Location Usage (IMPORTANT)

Our app collects location data in the background, even when the app is closed or not in use.

This is required for core safety features including:

• Real-time emergency response
• Live patrol tracking
• Dispatch coordination
• Locating nearby responders

Background location is used strictly for public safety purposes and is not used for advertising or marketing.

You can disable location access at any time through your device settings, however this may limit key app functionality.

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3. How We Use Your Information

We use collected data to:

• Provide emergency and safety services
• Operate and maintain the app
• Improve functionality and performance
• Communicate with users
• Ensure security and prevent misuse

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4. Sharing of Information

We do NOT sell your personal data.

We may share information only when necessary:

• With emergency responders (e.g., police or dispatch)
• With authorized Shmira personnel
• When required by law

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5. Data Retention

We retain your data only as long as necessary for operational and legal purposes. You may request deletion of your data at any time.

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6. Data Security

We implement appropriate security measures to protect your data, including secure servers and restricted access. However, no system is 100% secure.

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7. Your Rights

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent

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8. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze usage.

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9. Children's Information

This app is not intended for users under the age of 13.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

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11. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

📧 Email: info@shmira.org
📞 Phone: 718-871-4444